Shipping policy
Delivery & Returns
DELIVERY OF GOODS
Delivery of items is included in the price for UK orders. International delivery is charged at £19.50
We use Royal Mail to deliver all of our products, unless it is a significantly high value item then we use a courier partner such as DHL, UPS or FEDEX.
Please allow 3-5 working days under normal trading conditions for dispatch, if the piece requires re-sizing it may be slightly longer due to the workshop lead time, in which case please allow 2 weeks. Please note that most orders are specifically made to order unless it is an item that is ready to ship.
In the case of bespoke items please allow up to 6 weeks before your order is dispatched. Please contact us to confirm the lead time for your particular order beforehand.
For the UK, we send all items via an insured service through "Royal Mail Special Delivery by 1pm" in Sabine's Signature boxes and padded jiffy bag. This service is normally next working day.
International shipments are dispatched with an Airmail service and can take 3-5 days for Europe and 7-10 working days to reach Rest of World countries from the date they are sent. Please allow a longer lead time at the moment as some postal services are still disrupted.